FAQ

Begin with the product photos, description and dimensions. If you would like help comparing options, send us a note before ordering.

We ship across the European Union and to selected international destinations. We do not currently ship to Greece. To check your address, enter it at checkout — if shipping options appear, we deliver to you.

Your order is packed and on its way within 1-3 business days. From there, most parcels reach homes in the European Union within 10-20 business days, and other international destinations within 15-25. You will receive a tracking number the moment your parcel ships, so you can follow it all the way to your door.

Shipping is free on every order, with no minimum purchase. The shipping cost at checkout will always be 0.00 EUR.

Delivery details are shown at checkout and in your order confirmation. For the current terms, please read our shipping policy.

Contact us as soon as you can with your order number. If your order has not entered processing, we will check what is possible.

Use the contact form with your order number and clear photos of the issue. We will review the details and help with the next step.

Please read the refund policy for eligibility and the return process before sending anything back.

Use the contact page for product questions, order help or anything else. Including an order number helps us find the right details.